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Tenant Terms & Conditions.

All tenancies agreed are subject to Vacant Possession, Satisfactory Referencing and subject to Contract


Tenant Requirements

All applicants must be:

  1. • over 18 years of age
  2. • in fulltime employment

Before Reserving a Property

  1. • All negotiations must be completed and agreed prior to starting the referencing process
  2. • Otherwise the property will be let “as seen”
  3. • You must inform us if you smoke or have any pets
  4. • A proposed moving date must be supplied at this time
  5. • All Applicants must complete an application form each


Reserving a Property & Referencing

  1. • The Referencing Fee(s) must be paid
  2. • The property will be removed from all marketing as being “Available”
  3. • All Applicants over the age of 18 will be referenced
  4. • Referencing will be obtained through an independent company
  5. • If you require a Guarantor they will need to be one person, resident in the UK, in fulltime employment and prepared to sign a Deed of Guarantee
  6. • Guarantors are referenced at an additional charge
  7. • All applicants and guarantor must supply photo ID and proof of residency in the form of a utility bill or bank statement with their current address on and no older than 3 months.
  8. • We reserve the right to refuse any application without giving a reason


Tenancy Agreement and Legal Documents

  1. • Only after satisfactory referencing is complete and all parties have agreed will the Tenancy Agreement be produced
  2. • Our Assured Shorthold Tenancy Agreements are normally for a fixed term and the clauses are non-negotiable.
  3. • You will be given the opportunity to read the documents prior to signing them
  4. • Should you have any queries regarding the Agreement you should seek legal advice prior to signing
  5. • All Tenants and Guarantors must be available to sign the documents in our office at the same time.  This can be done prior to the start of the tenancy
  6. • Changing the date of tenancy after the Agreements have been produced will incur an additional charge.


At the Start of the Tenancy

  1. • The first months’ rent and security deposit must be paid by all named tenants, in cleared funds. before we will release the keys
  2. • Acceptable forms of payment will be Cash, Bankers Draft or Debit Card payment
  3. • Credit Card payments are subject to an additional fee
  4. • An inventory & Schedule of Condition will be made available at the beginning of the Tenancy


Tenancy Deposit

  1. • The Deposit will be registered with an approved Tenancy Deposit Scheme
  2. • You will be asked to confirm the information contained in the Prescribed Information.
  3. • You will be given information regarding the Scheme and proof that the Deposit has been registered
  4. • You must keep the Landlord/Agent informed of any changes to your contact details
  5. • In the case of multiple tenants, one tenant is nominated to be the Lead Tenant on the Tenancy Agreement and the Deposit will be returned to this person, less any agreed deductions, to distribute amongst the other parties


Cancellations and Refunds

  1. • The referencing fee is only refundable if the Landlord withdraws from the tenancy
  2. • The referencing fee will not be refunded if your references come back unsatisfactory
  3. • The Tenancy Fee will be refunded in full if the Landlord decides not to go ahead with the tenancy due to unsatisfactory references
  4. • The tenancy fee is not refundable if you pull out of the tenancy.


During the Tenancy

  1. • Rent is to be paid monthly by Standing Order. Other forms of payment may be acceptable by prior arrangement.
  2. • Rents are due per calendar month to be paid on or before a rent due date, exclusive of Council Tax, Services & Utilities unless otherwise stated
  3. • Tenants must ensure that all personal belongings are insured under their own contents policy
  4. • Should you have reason to leave before the period is up you will be liable for any outstanding rents and bills up to and until such time as a new Tenant can be installed.  You will be charged the Landlord’s out of pocket expenses associated with re-letting the property which will be deducted from your deposit.

Schedule of Fees


Tenant Referencing Fee (Per Applicant)


Guarantor Referencing


Tenancy Fee


Change of Date fee


Credit Card Payment Fee


Of the transaction amount



Over Due Rent

Calculated from the date the payment was due


per annum

Breach of Tenancy


Per letter

Bank refused, returned or represented payments


Per each presentation which fails

Credit Card Payment Fee


Of the transaction amount

Confirmation of Tenancy Letter


Per letter


  Post- tenancy

Checkout fee

£90 including vat


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